Celestial Canyon Legit: Is this website selling the best women's shoes?
Items with damage or poor quality
So kindly inform us if the product is flawed or malfunctioning. Please send us an email and include a picture that shows the item's flaws or damaged areas for the quickest response. The best photos have the tag and mistake clearly visible, and they are on a level surface. There is no need to send back the damaged items since we will send you replacements as soon as we have verified the issue. This information will be used to assist you with your order and prevent mistakes in the future.
CANCELLATION
Removing Orders That Have Not Been Shipped Out
Please email us if you wish to cancel an order that has not yet been delivered. Please provide your order number for the quickest resolution. Thanks!
Order Cancellation After Shipment
If you are cancelling orders after your package has left the warehouse or is on route to its destination, kindly decline to receive the package because we are unable to call it back at that time. Your money will be refunded after shipping charges are subtracted. The refund will be given as soon as the package starts to return.
Warranty
Only manufacturing flaws are covered by this guarantee; accidental damage is not. improper handling. Usual deterioration. Materials and colours degrade as a result of exposure to sunlight. After-market improvements. Products that have been exposed to water will not be accepted for returns or exchanges.
REFUND POLICY
You do have the choice to ask for a refund if you believe the item you purchased does not meet the criteria you originally had in mind. The following situations will result in refunds being given:
You can request a complete refund.
if the item you bought is totally non-functional. If your goods have not been delivered to you within 90 business days (South America) from the date your purchase was placed, Please be advised that your account will get your refund in 3-5 business days.
Costs of Shipping
The cost of your own postage for the returned goods is your responsibility. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund, if you get one.
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